Frequently asked questions
All Mandy Reidpieces are made from 14k solid gold—no plating, no shortcuts. We work with natural semi-precious and precious gemstones, and our diamonds are lab-created by default (though natural diamonds are available upon request). Every piece is crafted with care and made to be worn daily, effortlessly.
To keep your jewelry glowing: wear it often, store it safely in its pouch or box, avoid harsh chemicals like perfume and lotion, and clean gently with warm water, mild dish soap, and a soft toothbrush.
For all pieces that are made to order, we typically quote 4-6 weeks. Should you need an order rushed, please email us at hello@shopmandyreid.com. Please note, timelines for custom projects vary based on needs of the project
Yes! Please check out our bespoke page
Sales tax is calculated according to the local sales tax laws of the shipping destination provided. All international duties and fees are the responsibility of the receiver
Custom work is not eligible for returns nor exchanges. Pieces ordered from our catalogue can be exchanged within 14 days of purchase.
