Store Policies

STORE POLICIES

Thank you for shopping online at MANDY REID

ORDER FULFILLMENT

Each piece of jewelry is made to order by hand. Please allow 4-8 weeks for fulfillment. Once an order is ready to ship, you will be notified with the tracking number for the shipment. If your order is needed by a certain date, please reach out and we will let you know if we can accommodate you. You may do this by leaving a note at check out, or by e-mailing info.mandyreid@gmail.com


RETURNS
As all items are made to order, we cannot accept returns and all sales are final.

If an item shipped to you is defective, you may return it within the first 14 days after receipt.  We will make necessary repairs to the item and return it to you. You are responsible for shipping costs associated with any such returns, and we recommend that you insure any shipments for up to the value of the returned item.