At Mandy Reid, we pride ourselves on providing an exceptional level of service to our valued customers. Upon receipt of your order, you'll receive a confirmation email, ensuring all details are correct.
Please note that lead times may vary depending on the item you've selected. Should your item be in stock, we will ship it out immediately. However, if it is not, please, the piece will be crafted specially for you, which requires a 4-6 week shipping window.
•Rings require a 4-6 week lead time, as we do not keep all sizes in stock.
•Custom pieces require a 6-8 week shipping window from the time that the artwork has been approved.
If you require a faster delivery, we ask that you inquire via email..We will do everything within our power to accommodate your request.
Should you wish to cancel your order, please kindly do so within 24 hours of receiving the shipping window notice. After this period, we will have already begun production and our return policy will apply.
Please email us to inquire about the status of your purchase or any additional questions that you might have at firstname.lastname@example.org